Informational support

Our managers on a regular basis are ready to provide you with timely information on the status of your cargo. In order for you to feel confident and comfortable in a large flow of information, we have created a system for 24-hour monitoring of clients’ orders – MAP (Major Access Point). MAP is an internal accounting system for orders and quality control of services provided, which allows our clients to receive information in real time via the Internet.

• To work with MAP, you are given a personal password that gives you access to all information about your freight via a secure data transfer protocol.
• MAP has reports on the status of current orders and requests, work history on orders, payment and advance payment reports, and various information on quality of services. At your request, we can develop personalized analytical reports in the format you require.
• Through MAP, the client has access to all documents accompanying his cargo. Convenient search system helps to quickly find any required document.
• You can see all the agreed procedures and specific features on work with your company, which, in case of incorrect or outdated information, will help quickly correct it.
• MAP shows contact details of your personal managers, and indicates the area of their responsibility. If the main manager leaves on vacation, MAP will reflect information about the person replacing him.
• You can always leave your comments and suggestions, which will immediately get to the attention of General Manager of Our Company and service quality for further examination.
• MAP reflects the most recent and relevant news from the world of logistics, as well as information designed personally for you. Our Clients always have current information about new products, features and special offers from Major.
• Our clients have the unique opportunity to place their orders and inquiries directly through MAP.
• Our own developers and analysts in the field of information technology help to respond quickly to the needs and wishes of our clients.